How To Place An Order


How to Place a Custom Order

At Ink ‘N Hide Design Room, we strive to make the custom order process as seamless as possible. Here’s how you can get started:


Step 1: Reach Out to Us

For now, the best way to start your custom order is by sending us an email or initiating a chat through our website. In your message, let us know:

  • The type of item you’d like to order (wallet, bag, or belt).

  • Any specific design ideas or inspiration you have (e.g., images, themes, or general concepts).

  • Your preferred colors, style, and any other important details.

If you’re unsure of what you want, don’t worry! We’ll guide you through the process during our consultation.


Step 2: Consultation

Once you’ve reached out, we’ll schedule a consultation to discuss your ideas and preferences in detail. This is a collaborative step where we explore:

  • Layout and design options.

  • Color schemes and finishes.

  • Complexity and customization levels.

If you have a specific timeline in mind, please let us know during this step. While we can’t guarantee expedited timelines, we’ll do our best to accommodate your needs if possible.


Step 3: Mockup and Pricing

After the consultation, we’ll create a digital or hand-drawn mockup of your design, usually within 1-2 weeks. This allows you to visualize your piece and make any necessary adjustments.

Once the mockup is finalized and approved, we’ll provide a confirmed price for your custom order. At this stage, a deposit (typically 25-50% of the total cost) is required to move forward.


Custom Order Timeframes

Creating custom leather goods is a detailed and time-intensive process. We take orders in the order they’re received, so timeframes depend on our current workload. Here’s what you can expect:

  • Mockup Timeframe: Mockups are generally provided within 1-2 weeks of the consultation.

  • Creation Timeframe: Depending on the complexity of the piece and our workload, it may take 2-6 weeks to complete your order. In some cases, orders may be finished sooner.

If you need your piece by a specific date, please mention this during the consultation. We will do our best to accommodate your request, but this is not always guaranteed.


Step 4: Final Payment and Delivery

When your custom piece is complete, we’ll send you detailed photos of the finished product for your approval. After you’ve approved the final piece, we’ll send an invoice for the remaining balance. Once payment is received, your item will be carefully packaged and shipped to you.


Let’s Get Started

Ready to bring your ideas to life? Contact us today to begin your custom leather journey. We can’t wait to create something extraordinary with you!